FAQ
Where are they located?
Our general warehouse is located in Campeche although we have points of sale through our distributors throughout the Mexican Republic.
Do you handle wholesale prices?
We offer significantly discounted pricing through our memberships. Ask about the membership you like (Silver, Gold, Platinum or Black)
Shipping
What parcel do you use to deliver
We use FedEx, Estafeta and RedPack to deliver our orders, we will always use the fastest one according to your zip code.
How long does it take for my order to arrive?
Generally most of our orders are processed in 1 to 2 business days, however there is a possibility that your product is not in stock, in this situation it would take a week to process.
What are your payment methods?
We accept payments by credit card, debit card through Mercado Pago and PayPal. If you need to make a cash deposit or transfer, please contact our support team requesting the payment of your choice. We will reply to you as soon as possible.